Shipping policy

Thank you for shopping with Sorelle Naturals LLC and Thrive Through the Pause™.

We are committed to providing a smooth and reliable shipping experience for all printed and physical products.

WELLNESS PRODUCTS

For health, safety, and product integrity reasons, opened wellness products, CBD products, CBG products, gummies, supplements, consumables, and personal care items cannot be returned once shipped.

PROCESSING TIMES

Printed and physical orders are typically processed within 3–5 business days before shipment.

Orders are processed Monday through Friday, excluding holidays.

Please note that processing times may increase during sales, launches, holidays, or high-volume periods.

DIGITAL PRODUCTS

Digital products are delivered electronically and are not shipped physically.

After purchase, you will receive immediate access to your digital download through email or your order confirmation page.

If you do not receive your digital product, please contact us at:

info@sorellenaturals.com

SHIPPING TIMES

Shipping delivery times vary based on your location and carrier processing.

Estimated delivery timelines:

• Standard Shipping: 3–7 business days
• Processing + Shipping Combined: Approximately 5–12 business days total

Delivery delays caused by carriers, weather, holidays, or unforeseen circumstances are outside of our control.

SHIPPING CONFIRMATION & TRACKING

Once your printed order has shipped, you will receive a shipping confirmation email with tracking information if available.

Please allow up to 48 hours for tracking updates to appear.

INCORRECT SHIPPING ADDRESSES

Customers are responsible for providing accurate shipping information at checkout.

Sorelle Naturals LLC is not responsible for packages delayed, lost, returned, or delivered to the wrong address due to incorrect or incomplete shipping information provided by the customer.

Please carefully review your shipping address before submitting your order.

If you notice an error in your shipping information, please contact us immediately at:

info@sorellenaturals.com

Address changes cannot be guaranteed once an order has been processed or shipped.

CONTACT US

Sorelle Naturals LLC

Email: info@sorellenaturals.com

Website: www.sorellenaturals.com