FAQ Page for Sorelle Naturals & Thrive Through the Pause

Orders & Shipping

Q: How long does order processing take?
A: Most physical orders are processed within 3–7 business days before shipment.

Q: How do I track my order?
A: Tracking details will be sent to the email address provided at checkout once your order ships.

Q: Do you ship nationwide?
A: Shipping availability may vary depending on product type and applicable regulations.

Digital Products

Q: How will I receive my digital wellness guide?
A: Digital products are delivered electronically after purchase. Download instructions will be provided after checkout.

Q: Are digital products refundable?
A: No. Due to the nature of downloadable content, digital purchases are final sale.

Q: Can I share or resell my digital guide?
A: No. All digital products are for personal use only and may not be copied, redistributed, shared, or resold.

Wellness Products

Q: What products does Sorelle Naturals offer?
A: We offer wellness products, educational resources, menopause support tools, and products designed to support overall wellness.

Q: Are these products intended to treat medical conditions?
A: No. Products sold by Sorelle Naturals are intended for general wellness purposes only and are not intended to diagnose, treat, cure, or prevent disease.

Q: Should I consult my healthcare provider before use?
A: Yes. We recommend speaking with your healthcare provider before beginning any new wellness routine, especially if pregnant, nursing, taking medications, or under medical care.

CBD / CBG Products

Q: Are your CBD and CBG products FDA approved?
A: Statements regarding CBD and CBG products have not been evaluated by the FDA.

Q: Can everyone use CBD or CBG products?
A: Customers should consult a healthcare professional before use, especially if taking medications or under medical supervision.

Returns & Support

Q: Do you accept returns?
A: Eligible unopened physical products may qualify under our Return & Refund Policy.

Q: What if my order arrives damaged?
A: Contact us within 3 days of delivery with photos and order details.

Thrive Through the Pause

Q: What is Thrive Through the Pause?
A: Thrive Through the Pause is our wellness and empowerment community focused on supporting women through menopause, perimenopause, and midlife transitions.

Q: Will there be events and workshops?
A: Yes. Thrive Through the Pause plans wellness events, education sessions, community experiences, and future programs.